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Terms and Conditions

This Terms of Use govern your use of the website, Materials, Your Content and the services offered

through www.KESHAH.com and the KESHAH mobile App, collectively (“Site”). For the purpose of

these Terms of Use, wherever the context so require “you”; or “your”; or “user”; shall mean any natural

or legal person who has agreed to become a member of the Site by registering on the Site as

registered user or browses the Site. Your access or use of the Site is subject to the terms and

conditions of use as set out here (Terms of Use) and the Privacy Policy made available

at www.KESHAH.com/privacy-policy

Please note that by accessing or using the Site you agree to be bound by the Terms of Use and the

Terms of Use is a legally binding agreement between you and us SYSMINE TECH PRIVATE LTD, the owner

of the Site (“Company”).

All Sales Final – No Returns or Refunds


Due to the personalized nature of our service, all sales are final and there are no refunds or returns. We are committed to supporting you throughout your treatment journey and helping you achieve positive results.


Four-Month Initial Period

  • Our data shows that 8 out of 10 customers observe positive outcomes within 120 days (4 months).

Ongoing Commitment

  • Our goal is not just to provide a product and walk away. We are dedicated to supporting you throughout your treatment journey until you see results.
  • Our customer service team is always available to assist you with any questions or concerns.

Terms and Conditions

  • This policy applies only to purchases made directly through our website or authorized retailers.
  • You must register your purchase within our app to track consistency and progress.
  • You must maintain a minimum consistency score of 80% (using the product as directed without missing more than 20% of applications) and take your monthly before-and-after photos via our app.
  • All sales are final—no returns or refunds will be issued for any reason.

We appreciate your trust in our product and look forward to supporting you every step of the way.

User Registration

You may use the Site without registration however, to participate in certain activities of the Site you

may be required to create an account. In the event you wish to create an account with us you may

do so by completing the registration process. You agree to a) provide true, accurate, correct and

complete information as prompted by the applicable registration form b) maintain and update true,

accurate, correct and complete information provided by you during the registration process. You may

be required to choose a password and user name. You are solely responsible for maintaining the

confidentiality of your password and account.

You are entirely responsible for any and all activities that occur under your account. You agree to

notify the Company of any unauthorized use of your account or any breach of security. Company will

not be liable for any loss that you may incur as a result of someone else using your password or

account or your failure to comply with this section.

By registering for an account with us you give us permission to send you mailers on different

promotions, deals or offers running on the platform and content published or upcoming including but

not limited to articles and videos. From the said mailers you can at any time unsubscribe and opt out

of receiving such mails after which you will not be sent such mailers.

Use of Site

All materials provided on this site, including but not limited to all information, materials, functions

text, logos, designs, graphics, images, sounds, software, documents, products and services

(collectively, the “Materials”), and the selection, arrangement and display thereof, are the

copyrighted works of the Company/or its vendors or suppliers. All Materials herein and all Company

software are proprietary to Company and protected by worldwide copyright and other intellectual

property laws. Except as stated herein, none of the Materials may be modified, copied, reproduced,

distributed, republished, downloaded, displayed, sold, compiled, posted, plagiarized or transmitted in

any form or by any means, including but not limited to, electronic, mechanical, photocopying,

recording or other means, without the prior express written permission of the Company.

Company hereby grants you the right to access and use the Site only for your personal and non-

commercial use. You may not use the Site for commercial purposes or in any way that is unlawful, or

harms us or any other person or entity, as determined in our sole discretion.

Except as expressly provided above, nothing contained herein shall be construed as conferring, by

implication, estoppel or otherwise, any license or right under any patent, trademark or copyright of

the Company.

You acknowledge and agree that nothing in these terms of use shall have the effect of transferring

the ownership of any copyrights, trademarks, service marks, trade names or other proprietary rights

in the Site or Material or any part thereof to you or any third party.

Prohibited Use

As a condition of your use of the Site, you will not use the Site for any purpose that is unlawful or

prohibited by these Terms of Use or by any domestic or international laws, statutes, ordinances and

regulations. Your use of site is your sole responsibility.

You shall not, display, upload, modify, publish, transmit, update or share any information on the Site,

that –

1. belongs to another person and to which the user does not have any right;

2. is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including

bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically

objectionable, relating or encouraging money laundering or gambling, or otherwise

inconsistent with or contrary to the laws in force;

3. is harmful to child;

4. infringes any patent, trademark, copyright or other proprietary rights;

5. violates any law for the time being in force;

6. deceives or misleads the addressee about the origin of the message or knowingly and

intentionally communicates any information which is patently false or misleading in nature

but may reasonably be perceived as a fact;

7. impersonates another person;

8. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with

foreign States, or public order, or causes incitement to the commission of any cognisable

offence or prevents investigation of any offence or is insulting other nation;

9. contains software virus or any other computer code, file or program designed to interrupt,

destroy or limit the functionality of any computer resource;

10. is patently false and untrue, and is written or published in any form, with the intent to mislead

or harass a person, entity or agency for financial gain or to cause any injury to any person

Copyright and Trademarks

Unless otherwise stated, copyright and all intellectual property rights in all Materials on the Site

(including but not limited to text, audio, video or graphical images, or technology, the look and feel of

the Site), trademarks and logos appearing on this Site are the property of the Company and are

owned and controlled by us or by other parties that have licensed their material to us. Materials on

the Site are solely for your personal, non-commercial use. You must not copy, reproduce, republish,

upload, post, transmit or distribute such material in any way, including by e-mail or other electronic

means and whether directly or indirectly and you must not assist any other person to do so. Without

the prior written consent of the owner, modification of the Materials, use of the Materials on any other

web site or networked computer environment or use of the Materials for any purpose other than

personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary

rights, and is prohibited. Any use for which you receive any remuneration, whether in money or

otherwise, is a commercial use for the purposes of this clause. You agree not to use any framing

techniques to enclose any trademark or logo or other proprietary information of Company or remove,

conceal or obliterate any copyright or other proprietary notice or any credit-line or date-line on other

mark or source identifier included on the Site, including without limitation, the size, colour, location or

style of all proprietary marks. Any infringement shall be vigorously defended and pursued to the

fullest extent permitted by law.

We respect other people’s intellectual property rights and if you believe that any content or material

on the Site infringes on your intellectual property rights you can write to us at

support@KESHAH.com.

Disclaimer

YOU EXPRESSLY AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. RO AND ITS AFFILIATES, INCLUDING WITHOUT LIMITATION ALL AFFILIATED PHYSICIAN PRACTICES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, PARTNERS, MEMBERS, EMPLOYEES, AND AGENTS (COLLECTIVELY “RELATED PERSONS“) MAKE NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NONINFRINGEMENT, TITLE, AVAILABILITY, SECURITY, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA, FREEDOM FROM VIRUSES OR MALWARE, COMPLETENESS, TIMELINESS, FUNCTIONALITY, RELIABILITY, SEQUENCING OR SPEED OF DELIVERY OR SYSTEM INTEGRATION. WE MAKE NO WARRANTIES OR REPRESENTATIONS THAT YOUR USE OF THE SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.

TO THE FULLEST EXTENT OF APPLICABLE LAW, NEITHER RO NOR ITS RELATED PERSONS WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICES. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY OR USEFULNESS OF THE SERVICES, SERVICES CONTENT, AND USER CONTENT. FURTHERMORE, RO DOES NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, OR FREE FROM ERROR, DEFECT, LOSS, DELAY IN OPERATION, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND RO DISCLAIMS ANY LIABILITY RELATING THERETO.

YOU UNDERSTAND AND AGREE THAT ANY CONTENT, MATERIAL AND/OR INFORMATION OBTAINED THROUGH THE USE OF THE SERVICES ARE USED AT YOUR SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR MOBILE PHONE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, MATERIAL AND/OR INFORMATION, OR YOUR RELIANCE ON ANY SUCH CONTENT, MATERIAL, AND/OR INFORMATION.

Before using this hair loss treatment or making any purchase from our website, we kindly request that you carefully read and understand the following disclaimer. By using this website and purchasing our product, you acknowledge and agree to the terms stated below:

  1. Not Medical Advice: The information provided on this website, including any descriptions of our hair loss treatment, is for informational purposes only and should not be considered as medical advice. Always consult with a qualified healthcare professional or dermatologist before starting any new treatment for hair loss or any other medical condition.
  2. Individual Results: Results from using our hair loss treatment may vary from person to person. While some individuals may experience positive outcomes, others may not notice significant changes. The effectiveness of the treatment depends on various factors, including the cause of hair loss, individual health conditions, and adherence to the recommended usage.
  3. Potential Risks: Although our hair loss treatment is formulated with safety in mind, some individuals may experience mild side effects. These may include skin irritation or allergic reactions. If you experience any adverse reactions, discontinue use immediately, and seek medical advice.
  4. Product Usage: Our hair loss treatment is intended for external use only. Avoid contact with eyes, and do not ingest the product. Keep it out of reach of children and pets. If the treatment is accidentally ingested or comes into contact with eyes, seek medical attention immediately.
  5. Allergies and Sensitivities: Please review the product’s ingredients carefully to ensure you are not allergic or sensitive to any of them. If you have a known allergy to any ingredient in the product, refrain from using it.
  6. Exposure to extreme temperatures or sunlight may affect the product’s efficacy.
  7. Medical Conditions: If you have any underlying medical conditions, such as scalp infections, skin disorders, or hormonal imbalances, consult with a healthcare professional before using our hair loss treatment.
  8. Testimonials and Reviews: Any customer testimonials or reviews provided on this website represent individual experiences and opinions. They should not be considered as typical results or guarantees of the product’s efficacy.
  9. Legal Disclaimer: We make no warranties, express or implied, regarding the effectiveness or performance of our hair loss treatment. We disclaim any liability for direct, indirect, incidental, or consequential damages resulting from the use or misuse of the product.

By proceeding with the purchase and use of our hair loss treatment, you acknowledge that you have read, understood, and accepted this disclaimer in its entirety. If you do not agree with any part of this disclaimer, we advise you not to use the product or purchase it from our website. For any questions or concerns, please reach out to our customer support team before making your purchase.

The Site, all the Materials and products (including but not limited to software) and any services,

included on or otherwise made available to you through this Site are intended solely as general

information and provided on “as is”; and “as available”; basis without any representation or

warranties, express or implied except otherwise specified in writing.

Use of Google Analytics

The Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google

Analytics uses “cookies”;, which are text files placed on your computer, to help the website analyse

how users use the site. The information generated by the cookie about your use of the Site

(including your IP address) will be transmitted to and stored by Google on servers in the United

States. Google will use this information for the purpose of evaluating your use of the Site, compiling

reports on website activity for website operators and providing other services relating to website

activity and Internet usage. Google may also transfer this information to third parties where required

to do so by law, or where such third parties process the information on Google’s behalf. By using this

website, you consent to the processing of data about you by Google in the manner and for the

purposes set out above.

Paid service subscriptions and access to use

Plans and Terms – We may offer a varied number of plans with different term options. For plan term

we consider a month as 30 days and a year as 365 days. You may based on your preference

choose any one of them and pay the relevant amount for it. You can view the details of your selected

subscription plan at “My Account, Manage Subscription” page.

Promotional Offers and Special Plans/Packs – We may from time to time offer special promotional

offers, plans, packs or memberships (“Offers”;) on our platform or via association with partners,

mobile operators or other service providers on third party platforms. An offer or special plan / pack

cannot be clubbed with another or exchanged for any other product or subscription. We have the

sole discretion to determine the offer or plan eligibility and we reserve the right to revoke an offer /

special plan / pack and put your account on hold in the event that we determine you are not eligible.

We may use information such as device ID, method of payment, mobile number or an account email

address used with an existing or recent KESHAH Plus subscription to determine offer eligibility.

Members with an existing or recent KESHAH Plus subscription may not be eligible for certain offers

or special plans / packs. For certain offers or special plans based on applicable laws of the country

you might be required to be 18 or above to purchase. Certain special plans when offered via mobile

operator or another platform might involve payments via the said platform and in that case terms and

conditions of that platform or mobile operator would also be applicable. As part of our partnership

with third party services or other service providers when taking part in such Offers your details like

mobile no. and/or email id etc may be shared with us, in which case you give us the right to reach

out to you in regards to the said Offers. The eligibility requirements and other limitations and

conditions will be disclosed when you sign-up for the offer/plan/pack, or make a purchase related to

the said offer/plan/pack or in other communications made available to you.

Coupon/Voucher Redemption – As part of certain promotional offers or via sale from different

platform we might give out coupons / vouchers for KESHAH Plus subscription. We have the sole

discretion to decide on how these coupons / vouchers are distributed and what kind of benefits they

provide to the user. These coupons / vouchers would have certain terms and conditions attached to

it which would have been informed to you at time of distribution or in other communications made

available to you. You can redeem these vouchers / coupons on KESHAH website by logging into

your account and going to “My Account , Redeem Coupon”; page. Members with an existing

KESHAH Plus subscription might not be able to redeem certain coupons / vouchers while their

subscription is still active. They can redeem the said coupons / vouchers after the subscription end

date.

Payments and Payment Methods – To use the KESHAH Plus service you must provide one or

more Payment Methods and/or make online Payment via one of the Payment Methods made

available by our Payment Gateway provider. You authorize us and our Payment Gateway provider to

charge any Payment Method associated to your account in case your primary Payment Method is

declined or no longer available to us for payment of your plan subscription fee. You remain

responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration,

insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to

the service until we have successfully charged a valid Payment Method. For some Payment

Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees

relating to the processing of your Payment Method. Local tax charges may vary depending on the

Payment Method used. Check with your Payment Method service provider for details.

Premium Content – As part of a subscription plan offering user may get access to additional content

in terms of editorials and videos. KESHAH has the sole right to decide what content is considered as

premium content and should be made available in the plan. Depending on the rights related to

showcasing content in different geographical regions, some or all of the content might be available

only for users in certain geographical regions. KESHAH has sole discretion to make a content part of

a plan offering available to all users or vice versa at any point in time.

Multi Device Access – As part of the subscription plan offering, users may access the paid content

and other offerings on KESHAH platform from two different devices at a time. KESHAH has the sole

right to decide how many devices can access the platform at the same time using his/her account

credentials. KESHAH has the sole discretion to remove the multi device access feature or increase

number of devices allowed per account.

LIMITATION OF LIABILITY

You agree to indemnify, defend and hold Company, its officers, directors, employees, affiliates or

representatives harmless from any claim or action (including legal expenses) arising out your use of

the Site, your breach of the Terms of Use and violation of any third party intellectual property rights

or privacy.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of

India. The place of jurisdiction shall be exclusively in Delhi NCR. Notwithstanding the foregoing, we

reserve the right to pursue any action or claim against you in any court of competent jurisdiction

which we believe is the most appropriate to seek any relief.

Entire Agreement

The Terms of Use and Privacy Policy, as amended from time to time, constitute the entire agreement

between you and Company. If any provision of these Terms of use is considered unlawful, void, or

for any reason unenforceable, then that provision shall be deemed severable from these Terms of

Use and shall not affect the validity and enforceability of any remaining provisions.

Changes of Terms and Conditions

We reserve the right, to modify these Terms of Use at any time. Any changes to Terms of Use will be

posted on the Site and your continued use of the Site following a posting of changes is your

agreement to the changes and you are bound by the then-current version of these Terms of Use. If

any changes to these Terms of Use are unacceptable to you, you must discontinue use of the Site.

We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of

the Site, including for any violation of any provision of these Terms of Use. We also reserve the right

to change the Site without notice to you, at any time.

Relationship

None of the provisions of the Terms of Use shall be deemed to constitute a partnership or agency

between you and Company and you shall have no authority to bind Company in any manner,

whatsoever. If you are registering on the Site as a business entity, you represent that you have the

authority to bind the entity to this Agreement.

Enter Your Details And We'll Text You How Our Groundbreaking Solution Works

NOTE: Please check your phone as we'll text you the watch link immediately.

Enter Your Details And We'll Text You How Our Groundbreaking Solution Works

NOTE: Please check your phone as we'll text you the watch link immediately.